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If you have a question or comment feel free to give us a ring at 1-855-GENEXA-1, or text us at 310-254-2339.

We’re available Monday through Friday, 8am-5pm (PST).


We’re confident you’ll love Genexa.

That's why we offer a 100% money back guarantee when purchased through the Genexa Store on Amazon.

How to request a refund

30-day refund policy

  • Email us via our contact page or at
  • Write the reason for the refund request and include your Amazon order number
  • Be sure to include your telephone number in case we have additional questions

If your purchase is eligible, you will be fully refunded for the price of the item, the shipping cost, and applicable taxes.


If you have questions about our money-back guarantee, please contact us and be sure to include your Amazon order number. Thank you.