How to request a refund
30-day refund policy
- Email us via our contact page or at hello@genexa.com.
- Write the reason for the refund request and include your Amazon order number
- Be sure to include your telephone number in case we have additional questions
If your purchase is eligible, you will be fully refunded for the price of the item, the shipping cost, and applicable taxes.
Questions?
If you have questions about our money-back guarantee, please contact us and be sure to include your Amazon order number. Thank you.